Privacy
Privacy Policy
Last updated: June 2026
1. Business Information
This Privacy Policy governs the handling of personal information by KKV Japan Co., Ltd. (hereinafter "we" or "the Company") in connection with our online shop "YORIA" (https://www.yoriamall.com, hereinafter "the Service").
2. Personal Information We Collect
We may collect the following personal information:
- Full name
- Email address
- Phone number
- Shipping address (postal code, prefecture, city, street address, building name)
- Order contents and purchase history
- Contents of inquiries or messages
- IP address, browser type, device information (access logs)
- Behavioral information via cookies and similar technologies
- Newsletter subscription preference
* Credit card information is not stored on our servers and is processed securely by Stripe Inc.
3. Purposes of Use
We use your personal information for the following purposes:
- Processing and shipping orders, and notifying delivery status
- Payment processing and confirmation
- Responding to inquiries
- Handling returns, exchanges, and defective items
- Sending order confirmation and shipping notification emails
- Sending newsletters, new product information, and campaign updates (only with your consent)
- Statistical analysis for service improvement and new feature development
- Preventing unauthorized access and fraudulent use
- Compliance with applicable laws and regulations
4. Third-Party Disclosure
We will not disclose your personal information to third parties except in the following cases:
- With your consent
- When required by law
- When urgently necessary to protect life, body, or property
Within the scope of business operations, we may share the minimum necessary information with the following service providers:
- Payment processing: Stripe, Inc.
- Delivery & logistics: Yamato Transport, Sagawa Express, Japan Post, etc.
- Email delivery: Resend, Inc.
- Image storage: Cloudinary, Inc.
- Access analytics: Google LLC (Google Analytics)
- Hosting & infrastructure: Vercel Inc., Turso Inc.
Each provider manages information in accordance with their own privacy policy.
5. Cookies and Tracking Technologies
The Service uses cookies and local storage to retain your shopping cart, manage age-verification state, save language preferences, and analyze site traffic.
You may disable cookies in your browser settings; however, some features (such as cart persistence) may not function correctly.
We use Google Analytics to analyze site usage. Data collected is managed in accordance with Google's Privacy Policy. To opt out, you may use the Google Analytics Opt-out Browser Add-on.
6. Security
We take appropriate security measures to prevent leakage, loss, or damage of personal information, including SSL/TLS encryption for all communications, access control management, and regular security reviews. In the event of a data breach, we will promptly notify the relevant authorities and affected customers.
7. Retention Period
We retain personal information only for as long as necessary to fulfill the stated purposes. Order-related information is managed in accordance with statutory retention requirements (e.g., 7 years for tax purposes). Information no longer needed is promptly deleted or destroyed by secure means.
8. Access, Correction, and Deletion Requests
You have the right to request access to, correction of, deletion of, or suspension of use of your personal information held by us. Please contact us using the details below; we will verify your identity and respond within a reasonable timeframe.
Please note that information subject to statutory retention requirements may not be fully deletable.
9. Minors
The Service is intended for users aged 18 and over. Minors must obtain parental or guardian consent before using the Service. If we inadvertently collect personal information from a minor, we will promptly delete it.
10. Changes to This Policy
We may revise this Privacy Policy from time to time due to legal amendments, changes to our services, or other reasons. Material changes will be announced on the Service. Continued use of the Service after any revision constitutes your acceptance of the updated policy.
11. Contact
For questions or requests regarding our handling of personal information, please contact us at:
Company: KKV Japan Co., Ltd.
Contact: Kaki
Address: 2-5-24-102 Takadanobaba, Shinjuku-ku, Tokyo 169-0075, Japan
Phone: +81-70-3897-7227 (Weekdays 10:00–18:00 JST)
Email: service@yoriamalls.com